2022-04-14

Toppan iDGate and Fusion Bank collaborate to offer virtual bank customers highly secure and convenient transactions.


Toppan iDGate, a Taiwan-based advanced payment authentication solutions provider has provided Fusion Bank, a virtual bank licensed in Hong Kong, with the trustworthy, proven and readily available solution iDenKey to overcome the challenges faced by the bank.

Fusion Bank had to cope with complicated passwords, regulatory compliance issues and overly inconvenient authentication processes ending up in a negative user experience. Traditionally, many high-risk bank transactions were required to be conducted at a physical branch, and verified by a bank officer, which is not feasible for a virtual bank like Fusion Bank.

The Challenges include:

Complicated Passwords

Regulatory Compliance

Overly Inconvenient

The Solution

Being a virtual bank, Fusion Bank focuses on seamless user experience along with high security. Toppan iDGate’s iDenKey solution enables Fusion Bank to provide strong authentication to customers in order to achieve optimal security. Thanks to the technology iDenKey is built on, the need to create complicated passwords is eliminated, making the whole process highly convenient and user-friendly while complying with the security requirements of the Hong Kong Monetary Authority (HKMA).

Download and read the Case Study on the iDGate website.